Welcome to GigWA
A Strong Voice for Platform-Based Workers
GigWA organizes platform workers to secure labor rights, social security, and fair treatment across India.
What the Union Does
GigWA works on many fronts to protect and empower platform workers across India.
Strong organization
GigWA is an important organization of platform workers, advocating for rights and better quality of life.
Legal support
Help during disputes with employers/platforms; guidance on rights and procedures.
Social security benefits
Assistance connecting to e-Shram, health insurance, pension schemes, etc.
Fair treatment
We work to ensure equality, dignity, justice, and transparent platform policies.
Collective voice
Organizing workers to negotiate for better wages, conditions, and benefits.
Solidarity & collaboration
Connect workers to share experiences, support each other, and build power.
Training & leadership
Skill-building through trainings, workshops, and leadership development.
Empowerment & representation
Raise worker issues with government and companies.
ID restoration
If a worker’s ID is blocked, we push for reactivation (including social media escalation).
On-ground organizing
Meetings with workers on government schemes, labor laws, and rights.
Leadership development
Organize workers and build worker leadership in 35+ cities.
Policy engagement
Share worker issues and solutions with Ministries and platforms, and request action.
Social security events
Support workers in getting e-Shram, ABHA, Ayushman Card; explain UAN benefits.
Advisory to government
Provide periodic suggestions on worker rights and welfare.
Safety with aggregators
Work with companies and government on physical, economic, and social safety.
Our Achievements
Raised worker issues nationally
Brought platform-worker concerns to national attention.
Nationwide survey & report
Conducted a survey; published a study shared with government, companies, and stakeholders.
Union Budget 2025 win
Provision for Ayushman Bharat (PM-JAY) benefits for e-Shram-registered platform workers.
Urban priority status
Govt of India included platform workers in priority category in urban development schemes.
Mandatory e-Shram registration
Helped implement mandatory e-Shram registration for platform workers.
Skill & rest centers
Set up skill-development and relaxation centers via Urban Livelihood Centres in pilot cities.
Ministry-level participation
Actively served on committees for social security of platform workers.
Cess discussions
Ongoing ministry talks on company contributions for pension and social security.
25-city pilot groups
Initiated worker groups across 25 cities.
₹25 lakh revolving fund
Arranged a revolving fund to support initiatives.
Zomato welfare framework
Contributed with partners to develop worker-welfare structure for Zomato.
Our Demands
GigWA puts forward clear demands to protect, recognize, and empower platform workers across India.
Worker identity & protection
Recognize app-based workers as employees/workers” under Indian labor laws and ILO standards.
Special central law
A dedicated law for platform workers covering social security, working conditions, minimum earnings, collective bargaining, grievance redressal, dispute resolution, health & safety, and fair income sharing.
Tripartite Board
Govt + worker + platform representation; collect contributions (Govt/companies/nominal worker fees) to guarantee ESI/EPF-equivalent social security (healthcare, pension, maternity, disability, insurance).
Right to organize & bargain
Ensure unionization and collective bargaining rights.
No discrimination
Strict, prompt action on discrimination or sexual harassment at work.
Share customer surcharges
A fair portion of surcharges must go to workers.
Transparent ID blocking
Stop unilateral blocking; 14-day prior notice; no AI-only decisions; fair hearing to workers.
Minimum earnings by hours
Guarantee minimum wages/earnings for hours logged, even during low order availability.
Protection from societies
Prevent harassment by RWAs/housing
Climate & safety needs
Urban plans must ensure: drinking water, AC restrooms, charging, free clean toilets (women-friendly), creche, bike repair, first aid, emergency aid, free parking.
Occupational disease coverage
Declare heat-wave illnesses occupational; include under insurance and PM-JAY.
Right to paid leave
At least 1 paid day off after every 48 working hours logged.
Stable & transparent rate cards
Stop rate cuts; set fair, durable rates reflecting living standards and inflation.
Worker voice in AI
Mandate worker-rep participation in AI-related management decisions.
Option for permanent roles
Allow pathways to permanent appointment as the platform economy evolves.
Scholarships for children
Start a special scholarship scheme for workers’ children.